作者: hlperng 時間: 2015-8-28 18:53:01 標題: QKC20150828：Lean TQM - The Evolution of TQM 場記
本帖最後由 hlperng 於 2015-8-28 20:04 編輯
主講：陳燕坦林英賢秘書長招呼，
下周一來老一行將到劍潭視察 ANQ 場地，
來新陽、潘治平、王
11日李昆達 Keynote Speech 試講
台灣有水準做TQM進化？為何敢講，10 本書送給大家，超越日本的捷徑，二十年前寫的，二十年後發表品質月刊。沒有很成熟，TQM對管理學有啟示，但分散且被動，對經營啟示如何結合做出經營者期待的東西。今天將 Lean TQM 期望當 TVM 的境界。
Yen-Tan Chen
Superpowr Consultant Corporation
錯字，包容。
成大企管，英文沒有機會到國外發表，藉此機會用英文發表，展現台灣水準。
Introduction
In 1980 the book Japan as No. 1 was published.
Japanese analogized QC to company-wide
Problem of TQM
TQM vs. IE
Quality system involves both internal and external requirements.
IE and finance system
entity function but also virtual function
Internal value vs. external value
TQM = quality + cost + delivery + morale + safety
Function as external axis
3. Total process management
Lean TQM ⇒ TVM
1986 US creats the TQM. TQC 1954 wrote by Faigenberg
QC 擴充
CWQC
1969 日本第一屆世界品管大會
石川馨 ⇒ 鐘朝嵩 ⇒ 陳燕坦
TQM 歷史的論戰！！
中科院兩本書，林公孚翻譯
TVM，功能變成Value，Function 是一個value。
1989 國家品質獎，八大項目，八大構面。第一者是TQM自我管理
第二者客戶要品質與可靠度，
第三者認證
TQM = Project Management + Organization Management
Value?= CP
External Value = Customer to custmer process, front to end, begin with end
Internal Value = Business Process cycle
Time Value = Life cycle process
Lean 的定義
Red Ocean vs. Red Ocean
QC = internal, QA = external
主講：官生平
The Product is wheelchair.
Project 2000, IE Improvement, network, e-mail, face to Thailand people. Thailand's style English.FTY = First Time Yield
ERP, Stock, Process Improvement, Quality = four teams
All communication go through e-mail system.
Key persons of SOMA project.
Plant Manager,
Meeting without any discussion, discussion without any action, action without any effective result.
Meeting with on discussion, discussion with no decision, decision with no action, acton with no effect.
會而不議、議而不決、決而不行、行而不彰
ERP
Stock
Process
Quality
Focus on the project itself.
Boss is a student and has confidence in the teacher.